Shipping
Current processing timeline to ship:
1-6 business days from date of purchase to make and ship from our location. This does not include delivery time. Please do not contact us about shipping status unless it is PAST the 6 business day mark from your order date. Order timeline fluctuates due to order volume and time of year, so we cannot guarantee any ship dates.
Business days are Monday - Friday only. Weekends and holidays are not considered business days. Postal and federal holidays are also not business days. Nationally recognized holidays (including some religious holidays) are not business days.
Engraved buckle orders: Can be up to 2 weeks. PLEASE NOTE engraved buckles are done outside our studio. This means we have to wait for the buckles to be processed via our partner shop. This timeline is only approximate. This does not include delivery time.
~PLEASE NOTE we are not able to rush process any orders at this time. All orders will be processed in the above timeline.
~PROOFS are done when we have time. If you request proofs before your item is made, this can extend your processing time. Proof will be made and sent via email on or before your scheduled shipment date. Your order will be held until an approval of the proof is made.
USPS Ground Advantage can take up to 2 weeks for delivery!! We CANNOT control how quickly they deliver. If your package has gotten stalled in transit, you can put in a Missing Mail inquiry to find out where your package is. Due to USPS's penchant for delays, we do recommend choosing UPS as the shipping option at checkout. If you choose USPS, there are no guarantees on delivery.
We do not process cancellations after purchase because the order is cut and processed to be placed in the sewing line. By purchasing, you acknowledge our no-cancellation policy.
Please note our standard shipping rates are for US and Canada. For countries outside of the US and Canada, please contact us before purchase for a customized shipping quote. Please note we do not ship to the UK at this time.